← DMS Agent

Frequently asked questions

What is DMS Agent?

A dealership management system (DMS) for independent used-car dealers and buy-here-pay-here operators: inventory, deal desking, account servicing and collections, Florida deal paperwork, and an AI agent with direct, governed access to that data — in one web application.

Who is it built for?

Small and mid-sized independent used-car dealerships and BHPH dealers who carry their own notes. It is not aimed at franchise dealer groups.

How much does it cost?

A flat monthly subscription with no long-term contract and no per-seat fees. Early-access pricing is available on request at support@dms-agent.com.

Which states does it support?

DMS Agent currently serves Florida dealerships — Florida forms, county surtax, and DMV workflows are built in. Dealers in other states can join the waitlist.

Does it support buy-here-pay-here?

Yes — BHPH is a core focus. DMS Agent desks BHPH deals with payment schedules solved to the cent and dealer-set guardrails, then services the resulting accounts: payments, receipts, late fees, pay-ahead handling, and a prioritized collections worklist.

What does the agent actually do?

The agent isn't a chatbot bolted onto the side — it works inside your dealership's data, with direct, governed access to your inventory, deals, customers, and accounts. It desks and restructures deals, answers questions from your real records, recommends pricing, and drafts follow-ups. Actions that change records always require your confirmation, and each dealership's data is isolated to that dealership.

Is the agent just a chatbot?

No. A chatbot sits beside an app and talks about it; the agent in DMS Agent works inside it. It has direct, governed access to your store's data — inventory, deals, customers, accounts — so it can do the actual work: desk a deal, generate the paperwork, audit a contract, rank the collections list. It asks before anything changes a record, and it never sees another dealership's data.

Is it available in Spanish?

Yes — the entire application is available in both English and Spanish, and each person on your team picks their own language. Bilingual teams can work side by side in the same dealership, each in the language they prefer.

Does it include a website for my inventory?

Yes — both ways. If you don't have a website, DMS Agent hosts a fully integrated storefront for your dealership. If you already have one, your live inventory embeds directly into it. Either way your published inventory stays current automatically, pages are served as fast, crawlable HTML with structured data so shoppers using AI search tools and traditional search can find your cars, and inquiries land in DMS Agent as leads, with the vehicle attached.

How do I get started?

DMS Agent is in early access, onboarding our first Florida dealerships. Email support@dms-agent.com to request access or join the waitlist.

Request early access